- The 'Webphone' device licence was split into two:
- Webphone browser
- Required for ‘Webphone for browser’.
- Can only be added once per user.
- Can be used with different browsers, but only one session at a time is allowed.
- Webphone desktop
- Required for Webphone apps for Windows, macOS or Linux.
- Can be added many times to a single user.
- If a login to the app has been made, the licence is linked with the device. To break the link, it is necessary to do 'Unlink' from the user settings in PBX.
- Webphone browser
- Added ‘Queue callback’ to ‘Queue membership’ in the Webphone.
- You can now download the Webphone app for Windows, macOS or Linux directly from the 'Webphone for browser' login page.
- Queue callback. You can now select an announcement to the agent when a call from this object is answered.
- Queue. It is now possible to receive email notifications when abandoned or timed-out calls have occurred.
- Queue wallboard. New statuses for agents:
- Agent left a queue.
- Agent enabled DND.
- Previously, if a report was sent only by mail, only administrators could be selected as recipients. Now it is possible to add any email address as a recipient.
- It is now possible to assign different reports to different administrators in daily reporting.
