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Referral Program

Introduction

At the end of this article, you will be able to refer your service provider to business entities in order to earn a recurring revenue stream. Should you need any assistance, feel free to contact our support department.

How does the referral program work?

The referral program will allow you to recommend the service to businesses and in return earn a referral commission, it is also possible for your referee to earn a discount or rebate on their monthly invoice. The commission you earn and the rebate to your referee will be the percentage shown in your customer portal, from your referee's settled monthly invoice. The referral fee will be paid as VoIP credits to you and your referee's customer account and if not used to pay for service subscriptions can be withdrawn by contacting our support department.

Referral program methods

To refer your service provider, log into your customer portal and select the "referrals" tab from the top menu. You have three different ways to invite your business contacts:

  • Send a referral invite to a referral who does not have an account.
  • Send a referral request to a referral with an already existing account.
  • Download a unique QR code to share with your business contacts
  • Copy and share a unique referral link.

All referral methods are highlighted in the screenshot below.


Invite a referral

Click on the invite for a new referral, and a link will prompt for an email address. This email address should be of the person you are referring to who does not have an existing account. Following the link on this email, the referee can sign up for a 30-day trial, and they will be added to your referrals once their account is active and verified.

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Send referral request

If your referee has already created an account with the service provider, you can choose the send referral request button. This option will prompt for an email address that must match the email address used when they signed up with the service provider. When they receive the email, they must verify the request, and you will see the referral on your list automatically. Please note this can only be done within 30 calendar days of the account's creation.

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Download QR code

Click on the download QR code button. This will automatically download a PNG file that can be shared or added to any promotional material. Following the QR code link, the referee can sign up for a 30-day trial. Once their account is active and verified, they will be added to your referrals.

Copy and share the referral link

Click on the copy button next to the system-generated URL. Following the referral link, the referee can sign up for a 30-day trial. Once their account is active and verified, they will be added to your referrals.

My earnings

Now that you have referred the service, you can check all your referrals and the commission and rebate percentage.

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Lastly, you can see all your commissions earned by checking the earnings section. Consequently, you can customise the period you want to analyse your commissions.

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A quick search will help you find answers to most of the FAQ's.
If you are unable to find a solution from the knowledge base centre, please contact your service provider for technical assistance.