Wholesale voice
- Updated settings for the new internet page in the customer portal:
- ‘Settings’ tab > Resellers > Channel/Whitelabel defaults > Services > ‘Allow to reseller internet’ and ‘Use iFrame for internet’.
- Resellers > select a reseller account > Settings > Services > ‘Allow to reseller internet’ and ‘Use iFrame for internet’.
- Outbound call routing rules are being changed:
- Previously, if a user made an outgoing call, the billing system collected all suitable rates taking into account various rules, but the resulting rates could be of different lengths. If the longest one could not be used for some reason (e.g. trunk failure), then the next longest one was used and so on. Example:
- 61480 rate card A trunk A
- 61480 rate card B trunk B
- 6148 rate card A trunk A
- 614 rate card B trunk B
- 61 rate card C trunk C
- Now billing will use only the longest rates, and anything shorter in length will be discarded. After the update, for the example above, only the following rates would remain:
- 61480 rate card A trunk A
- 61480 rate card B trunk B
- Previously, if a user made an outgoing call, the billing system collected all suitable rates taking into account various rules, but the resulting rates could be of different lengths. If the longest one could not be used for some reason (e.g. trunk failure), then the next longest one was used and so on. Example:
Channel partner
- You can now specify all the physical addresses of your business, as well as the radius in which you can serve customers.
- ‘My account’ tab > My details > Info
- This information will subsequently be used for publication on the VoIPline website if you agree to this.
Whitelabel partner
- You now have the ability to directly edit the final fee amount of the service for the customer. The margin will be automatically recalculated.
- Now you can pay your customers' invoices with your own balance, even if the customer's invoice amount is larger than the partner's balance.
- Partner portal > Invoices > select open invoice > Receipts > ‘Pay using reseller balance’ button or click ‘Add’ > ‘Reseller partner balance’ option.
- You can now specify all the physical addresses of your business, as well as the radius in which you can serve customers.
- ‘My account’ tab > My details > Info
- This information will subsequently be used for publication on the VoIPline website if you agree to this.
